QCC Navigators program offers services of End-of-Life Doulas

Conversations about death, dying and facing one’s own mortality are difficult topics. The checklist of things to get accomplished when there is limited time available can seem overwhelming. Navigators, End-of-Life Doulas (EOLDs) are available to ease your fears, address your questions and provide education and support. The program, launched by Quinlan Care Concepts, is staffed by graduates of International Doula Life Movement (IDLM) who are available to provide compassionate, non-judgmental, non-medical support to individuals and their families nearing the end-of-life.

Recent graduates of the IDLM/Quinlan Care Concepts End-of-Life Doulas Specialist program include (from l to r): Amy Lockhart Hayowyk, Diane Barrett Kebles, Robyne Hopler, John Quinlan, Stacé Schimpf, Lorri Opitz, Elise Varesi-Selitto, Tracey Jaworski-Lucas, Darlene Davis and Anna Adams, Founder of IDLM

Participants in the Navigators program do not have to be on our Karen Ann Quinlan Hospice or Quinlan Palliative Care programs to use the service. The Karen Ann Quinlan Friends of Hospice, a philanthropic group, provided the funding for the training and certification of participants in the program. The certification included over 70-hours of specialized training. After two cycles of training the Navigators program will be staffed with more than 20 IDLM trained EOLD’s. More trainings will be offered in 2025 to staff, volunteers and those in the community who are interested in the program.

“This is how we give back to the community that has supported us for more than 44 years,” said Lee Ellison, Director of Marketing and Media at the organization and a Navigators, EOLD. “End-of-life doulas bridge gaps in care and can help create legacies, conduct rituals, plan vigils, lead guided visualizations and lend a helping hand when needed.”

“We can start as early as when anyone wants to talk about their death and figure out advanced directives or end-of-life wishes,” Ellison said. “We can also offer support when someone is no longer conscious to help their loved ones understand the process, educate them about what dying looks like, and then remain with them afterward to talk about the grieving process.”

The services provided by Navigators, EOLDs can include legacy projects, such as helping create memory books, stories or recordings designed to preserve memories, reflect on life experiences, and leave a lasting impact message that honors the person’s life and values.

EOLDs also offer emotional support which includes companionship and support to the dying person and their family and loved ones, helping them navigate their feelings and fears about death. “We also assist with practical matters by providing resources about end-of-life options and facilitating communication between loved ones,” said Ellison.

An EOLD is an advocate for the patient and family providing education about the dying process and what to expect while providing empowerment to make informed decisions. The EOLDs in our Navigators program personalize support based on individual needs, beliefs, and desires for how you, your family and loved ones wish to experience the end-of-life. We work to enhance the quality of the dying journey and ensure it aligns with your personal values and preferences. While EOLDs support those who’ve arrived at the end of their days, they can also make those final moments something their loved ones will carry forward and treasure.

We understand that you may have questions and look forward to providing support. For more information about the Quinlan Care Concepts Navigators EOLD Program please call us at 973-506-8233 or online at QuinlanCare.org/Navigators.

Our mission: Quinlan Care Concepts/Karen Ann Quinlan Hospice is a not-for-profit, organization which provides a full continuum of high quality medical, emotional and spiritual services to hospice patients, their family members and the community.

Karen Ann Quinlan Hospice Named as Prestigious 2024 Hospice CAHPS Honors Award Recipient

NEWTON­ – May 22, 2024 — Karen Ann Quinlan Hospice, a division of Quinlan Care Concepts has been named a 2024 Hospice CAHPS Honors Award recipient by HEALTHCAREfirst, a leading provider of CAHPS and bereavement survey programs for home health and hospice agencies. This prestigious annual review recognizes agencies that continuously go above and beyond in providing high-quality care for patients and compassionate caregiver experiences. It acknowledges the highest performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey satisfaction and quality measures.

To be considered for this award, the hospice agency must have scored above the HEALTHCAREfirst National Performance Score on the Hospice CAHPS Willingness to Recommend question. Once that criteria is met, performance is evaluated utilizing a set of 23 additional quality indicator measures. These scores are then compared on a question-by question basis to a national performance score calculated from all partnering hospices contained in HEALTHCAREfirst’s Hospice CAHPS database. Special recognition, Honors Elite, is awarded to those hospices that score above the national performance score on 100%, or all twenty-four, of the evaluated questions.

“We began our Annual Hospice Honors Award program more than ten years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating quality patient care,” said Jeremy Crow, Head of RCM and CAHPS Survey, Home Health and Hospice.

“We congratulate Karen Ann Quinlan Hospice, New Jersey and Pennsylvania on this recognition and are so proud and honored that they have chosen to partner with us in helping drive success for their agency.”

Woody Hungarter, RN, BSN, MS, President credits the entire staff at Karen Ann Quinlan Hospice for this outstanding accomplishment. He said, “We are honored to be one of three Hospice Honors Elite recipients in Pennsylvania and one of two Hospice Honors recipients in New Jersey. To achieve “Elite and Honors” status validates the exemplary care extended to our community by our dedicated team.”

Karen Ann Quinlan Hospice a Division of Quinlan Care Concepts is an independent and local non-profit organization that provides a full continuum of high quality medical, emotional and spiritual services to individuals requiring hospice, their family members and the community. The organization serves families in Sussex, Warren and Pike County, PA. For more information on the services they provide, please contact us at 800-888-1117.

IDLM partners with Karen Ann Quinlan Hospice to train EOL Doulas

NEWTON – International Doula Life Movement (IDLM) founder Anna Adams and Executive Director Pamela Carter visited the Karen Ann Quinlan Hospice administrative office to begin the IDLM – Death/End of Life Doula Specialist Program training. IDLM has partnered with Quinlan Care Concepts – Karen Ann Quinlan Hospice to provide training KAQ Hospice Volunteers and Employees to be End-of-Life Doulas.

Doula, n. (dou; la);

A non-medical professional who provides support to another individual during a time of transition by providing education, information and resources; emotional and holistic care; and physical support. 

“The doula movement is rapidly growing and for good reason. In times of transition or crisis, individuals and families need compassionate support to prepare emotionally for change. Well-trained doulas guide people to make the best choice for them,” said Anna Adams, founder of IDLM.

“The International Doula Life Movement offers international doulas — of all specialties — a values and mission-based education, resource center, and community committed to helping them support others,” said Adams.

A death doula is a person who helps support the dying or their loved ones through the end of life with non-medical support.

Left to right: Wood Hungarter, President, Karen Ann Quinlan Hospice, Anna Adams, Founder, International Doula Life Movement, Pamela Carter, Executive Director, IDLM and Lee Ellison, Director of Marketing and Media, Karen Ann Quinlan Hospice.

“We are thrilled to have Karen Ann Quinlan Hospice joining us and look forward to being a part of the Quinlan Care Concepts Team,” said Pamela Carter, IDLM Executive Director.

The trainings, generously funded by the Karen Ann Quinlan Friends of Hospice, started on Friday, May 3. Two trainings, with 10 students each, are planned for 2024 and more trainings will be held in 2025 for volunteers, employees and those in the community who wish to participate in this specialized, 70+ hour certification course. This initiative is part of the strategic plan for Quinlan Care Concepts to offer complete end-of-life services to the community. Upon graduation ILDM certified EOL Doulas will available to help families in the communities that we serve.

Anna Adams and Pamela Carter join students at the first session of IDLM – Death/End of Life Doula Specialist Program.

44th Anniversary – Quinlan Care Concepts

On our 44th Anniversary Karen Ann Quinlan Hospice is proud to announce the branding of our four divisions, Karen Ann Quinlan Hospice, Karen Ann Quinlan Home for Hospice, the Joseph T. Quinlan Bereavement Center and Quinlan Palliative Care under the umbrella of Quinlan Care Concepts. Each division name remains the same. Quinlan Care Concepts more accurately reflects the spectrum of services we offer and our commitment to being end-of-life specialists in the communities that we serve. Our quality, compassion, and commitment to those we serve remains the same. Stay tuned for more updates from your local, not-for-profit, award-winning hospice since 1980!

What is Palliative Care and how can it help?

Press Release

FOR IMMEDIATE RELEASE:

DATE: March 4, 2023

What is Palliative Care and How Can it Help?

NEWTON — There’s an important medical term that you may not have heard of: Palliative Care (pronounced PAH-LEE-UH-TIVE). “Palliate” means to make comfortable by treating a person’s symptoms resulting from a serious illness. Hospice is just one form of palliative care that many Americans have heard of.

Both hospice and palliative care focus on helping a person be comfortable by addressing issues causing physical or emotional pain, or suffering. Hospice and other palliative care providers have teams of people working together to provide care. The goals of palliative care are to improve the quality of a seriously ill person’s life and to support that person and their family during and after treatment.

For more than forty years, Karen Ann Quinlan Hospice has been caring for people at the end of life while hospice nationwide has served more than 1.5 million patients and their family caregivers each year.

Palliative care is specialized medical care for people living with a serious illness. This type of care is focused on providing relief from the symptoms and stress of the illness. The goal is to improve quality of life for both the patient and the family.

Palliative care is provided by a specially-trained team of doctors, nurses and other specialists who work together with a patient’s other doctors to provide an extra layer of support. Palliative care is based on the needs of the patient, not on the patient’s prognosis. It is appropriate at any age and at any stage in a serious illness, and it can be provided along with curative treatment.

Hospice focuses on relieving symptoms and supporting patients with a life expectancy of months not years. Palliative care may be given at any time during a person’s illness, from diagnosis on and is appropriate for any stage of a serious illness.

If you or a family member would like to learn more about Quinlan Palliative Care, please call 973-888-9100 a FREE consultation. You may also visit our website at https://www.quinlanpalliativecare.org.

Click here for a printable fact sheet. Click here for a Spanish printable fact sheet.

Karen Ann Quinlan Hospice can help you understand more about palliative care and hospice and determine what might be best for you or your loved one. Contact them at 800-882-1117 or visit their website www.karenannquinlanhospice.org.

Karen Ann Quinlan Memorial Foundation is passionately dedicated to providing hospice care for the terminally ill, bereavement for those who have lost loved ones palliative care for those seeking an extra layer of care while seeking curative treatment.

Serving North and Northwest NJ and the Pike County area PA; please call 800-882-1117 to reach any of our services. For programs, events, and more information visit www.karenannquinlanhospice.org.

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2023 Lights of Life – Featured Stars

Click here for a complete 2023 Lights of Life Memorial Program Booklet.

Click on the image above to view the 2023 Lights of Life – Featured Stars.

President Carter’s Six-Month Milestone on Hospice Commemorated with Times Square Event

Earlier today, an intimate group of hospice and palliative care leaders gathered in America’s town square, Times Square, NYC, to honor the life and legacy of former President Jimmy Carter. President Carter reaches the six-month milestone on hospice this week and continues to enjoy time with his family and loved ones in his hometown of Plains, Georgia.

Among those in attendance were several speakers: NHPCO COO and interim CEO, Ben Marcantonio; Susan Lloyd, CEO of Delaware Hospice; Jacqueline Lopez-Devine, Chief Clinical Officer (CCO) of Gentiva. NHPCO members are encouraged to write their own tributes to President Carter’s impact on the hospice and palliative care community using the hashtag #candlesforcarter. A recording of the event is available here.

2023Honors Lucky Number & Photo Gallery

All of the Hospice Honors 2023 event journals had a lucky number hidden in the book. The attendee with number 1349 is the recipient or two tickets to the 2023 Wine and Cheese Festival presented by the Friends of Hospice. The event will be held on Sunday, September 10 at the beautiful Water Wheel Farm in Fredon. To claim your tickets please contact Jennifer Smith at 973-383-0115. Congratulations.

Thank you to everyone, including the honorees, presenters and sponsors for making last night such a success. All proceeds from the event with benefit the Julia Quinlan Home for Hospice Endowment Fund.