NHPCO Announces Providers Successfully Earning Quality Connections Rings in First Quarter of 2021

Thirty-three hospice providers progress through NHPCO’s innovative quality improvement program


(Alexandria, Va) – The National Hospice and Palliative Care Organization (NHPCO) is proud to share the organizations that have earned at least one ring in the first quarter of the Quality Connections (QC) program. QC a new program from NHPCO designed to enhance the knowledge base, skills, and competency of hospice and palliative care professionals and providers for continuous quality improvement. QC is structured around four fundamental pillars which are represented by four QC rings: Education, Application, Measurement, and Innovation.

Quality Connections is a national program designed to support hospice and palliative care provider delivery of high-quality, person centered care.   The program goals are to enhance the knowledge base, skills, and competency of hospice and palliative care staff through education, tools, resources, and opportunities for engagement and interaction among hospice and palliative care quality professionals.

As of April 15, 2021, Karen Ann Quinlan Hospice has earned their Education Ring. Each Ring has specific activities incorporating practical resources to progressively track and improve both clinical and organizational quality. Activities such as quarterly data reporting and benchmarking, NHPCO’s E-Online courses, peer case studies, and engagement will be part of an organization’s quality journey. Additionally, participants will find activities that are focused on promoting diversity, access and inclusion within your organization and with the communities you serve.

“These providers are demonstrating their commitment to quality patient- and family-centered care. It is not enough to simply say that one is interested in quality; one must step up to demonstrate it. These providers have taken an important step in improving their quality of care. This matters to patients, families, payers and providers,” said NHPCO President and CEO Edo Banach.

Posted in Press Releases.